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CHE > Media and Publications > Che Events Presentations > Helia model to translate strategy into action for satisfied customers
Ritva Laakso-Manninen
October, 2006
Helia University of Applied Sciences, Finland

Presented by Dr Ritva Laakso-Manninen (President, Helia University of Applied Sciences, Finland) at the HEQC Workshop on Quality Challenges in Merged and Historically Disadvantaged Institutions, at the  University of Pretoria from 10-11 October 2006.

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