A presentation by Prof. Gerrie Jacobs, Executive Director: Division for Institutional Planning and Quality Promotion, Dr Karina de Bruin (Dept. of Psychology), and Ms Melanie Jacobs, Head: Unit for Programme, Enrolment and Quality Management (Faculty of Science), University of Johannesburg (UJ) at the Workshop on challenges in developing a quality ethos/culture in merged institutions in South Africa, held at the Groenkloof Campus of the University of Pretoria from 12-13 August 2008