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CHE > Media and Publications > Che Newsletters > CHE NEWSLETTER QUALITY MATTERS Volume 2, Issue No. 1, November 2018
Quality Assurance and Promotion Coordination (QAPC)
November, 2018
Council on Higher Education (CHE)
Latest news

Chief Executive Officer’s Overview



Ms Vuyo Matsam (Acting CEO)

Welcome to the last issue of Quality Matters for the year. The end of the year invites reflection on the successes and challenges that the CHE has had in 2018. One serious challenge has been that the Chief Executive Officer, Prof. Narend Baijnath had to take two months’ sick leave. The entire CHE family stands together in wishing him a speedy recovery. We look forward to his return in the New Year. It is in my capacity as the Acting CEO that I am providing the overview of this issue of the official newsletter of the CHE.

In this issue of the newsletter, we report on the Fourth Conference of the Southern African Quality Assurance Network (SAQAN) where Prof. Baijnaith in his capacity as Interim Chair and two members of staff participated. We also report on the Transformation Colloquium: Strategies that Work that took place on 5th November, 2018.

We report on the process of development leading to the finalisation of the Standard Statement for Doctoral Programmes which has been formally approved by the Higher Education Quality Committee (HEQC). We are also pleased to report on the CHE website revamp. It is our sincere hope that our new website offers stakeholders not only acccess to useful information on the work of the CHE and related issues in the higher education sector and beyond, but also offers a refreshing browser experience. 

We take the opportunity to urge our stakeholders to register for the upcoming Quality Promotion Conference under the theme: Promoting Integrity in Higher Education. The Conference presents an opportunity for all stakeholders to take a stand against academic integrity breaches of all types and to commit to a culture of academic integrity to protect the public trust in our qualifications.

We also invite stakeholders to the Colloquium on Changes in Patterns of Student Governance scheduled to take place on 15 February 2019 at the CHE offices.

The CHE welcomes opportunities to engage with sister agencies from outside the country. In this issue we report on a visit by a Delegation from Botswana.

Over the year, we have bid farewell to a number of our staff. We have also welcomed new faces.  We report on changes to our staff complement. We close off the Newsletter with highlights with some of our social events.

I take the opportunity to thank all our stakeholders for their support and commitment throughout 2018. We look to 2019 with much anticipation and optimism. I wish everyone a restful festive season and a happy and successful 2019!

Further information on the matters discussed in this article can be obtained by writing to:


Highlights of the Fourth SAQAN Conference

Dr Phumzile Dlamini

About two hundred delegates gathered at Avani Maseru on 8-10th October 2018 for the Fourth Conference of the Southern African Quality Assurance Network (SAQAN). The Conference was hosted by the Council on Higher Education-Lesotho (CHE-Lesotho). It was orgnized under the theme “Quality Assurance in Higher Education: Theories, Perspectives and Practices Geared towards Attainment of the 2030 Agenda for Sustainable Development in the Southern African Region and Beyond”.

The CEO of the CHE (South Africa) and Interim President of SAQAN, Prof. Narend Baijnath delivered the welcome address. He recognized various regional and international bodies represented at the Conference. Among these were the Southern African Regional Universities Association (SARUA), UNESCO International Institute for Educational Planning (UNESCO-IIEP) and the German Academic Exchange Service (DAAD). He extended warm greeting to all the delegates. He also pointed out that the CHE (South Africa) had hosted the third SAQAN Conference in 2016. 


Prof Narend Baijnath

Prof. Narend Baijnath “Quality Assurance has a critical role in steering higher

education towards attainment of sustainable development goals”

Prof. Baijnath expressed his belief in the role and importance of Quality Assurance in supporting mobility in the region. A belief he stated, that had led to him accepting, without hesitation the request to act as Interim Chair of SAQAN. He recognized and expressed deep appreciation for the efforts of the former Presidents of SAQAN and underlined that without their efforts the Network would not be where it is today. Prof. Baijnath further expressed a belief that the Conference theme resonated with everyone given the high expectations of stakeholders for higher education to provide solutions to challenges that continue to plague mankind. Prof. Baijnath also alluded to the SADC Qualifications Framework which had recently been finalized and to the efforts in various countries of aligning National Qualifications Frameworks to it. He raised the importance of the Conference as a platform for raising awareness on such initiatives and stimulating support for them. Prof. Baijnath finished his address by recognizing the efforts of the Conference Organizing Committee under the leadership of Prof. Polaki for their hard work and the key note speakers for their willingness to share their knowledge.

Delegates were then treated to a lively performance by Bomme bo Mokhibo a cultural dance group from the Lesotho College of Education and later, a poem by a student from the same institution. The Minister of Education, Lesotho, Prof. Ntoi Rapapa delivered the first keynote address of the Conference. 

Prof Ntoi Rapapa

Prof Ntoi Rapapa, “Higher education continues to come under pressure from globalization and mobility,

diminishing resources, increasing student numbers and the need to strengthen quality assurance”.

In his address, Prof. Rapapa started by recognizing all countries that have hosted previous SAQAN Conferences in paving the way for and nurturing the “fledgling SAQAN”. He encouraged higher education institutions to continue efforts at strengthening their internal quality assurance measures proactively.  Prof. Rapapa also encouraged countries who are not yet members of SAQAN to join the Network.

Dr James Keevy, JET Services Johannesburg gave the delegates food for thought when he delivered a Keynote address on the “Potential of Skills Development and Recognition for Regulated Labour Mobility in SADC”. Dr Keevy cautioned delegates about the dangers of getting carried away with emphasis on skills, qualifications and their recognition at the expense of skills development. He distinguished between a migrant worker whom he defined as “someone with a qualification who needs to move for purposes of gaining employment somewhere” from a refugee explaining that in this case movement is from compulsion. He pointed out the need to balance the rights of the migrant worker on one hand with the right of the country- looking at the perspective of the receiving country (which benefits from the training done by the sending country) and the impact on the sending country. Dr Keevy pointed out the role of recognition frameworks in recognition of the skills of migrant workers but also pointed out that this may present challenges for refugees as more often than not, they do not have documentation. His presentation extended to recognition of sift skills given the increasing emphasis on 21st Century Skills. Another aspect that stood out was the emphasis Dr Keevy placed on engaging migrants in developing innovative solutions.

Ms Olivia Mokgatle, Director: National Reviews & Standards and Dr Siyanda Makaula, formerly Senior Manager (National Reviews & Standards) both CHE South Africa, presented a paper entitled “National Reviews: The Pinnacle of Academic Quality in Higher Education” based on their experience with the LLB Review. The presentation was well received as indicated by the number and range of questions posed by the audience.

Student engagement was a key theme in the Conference. Dr Phumzile Dlamini also presented a paper entitled “The Role of Student Engagement in Quality Assurance of Higher Education: Considerations for External Quality Assurance Agencies”. A number of delegates from various institutions and countries also presented papers along the theme. On the whole, the presentations pointed to increasing awareness of engaging students in both internal and external quality assurance.

 The SAQAN Executive and dignitaries pose with the Minister

The SAQAN Executive and dignitaries pose with the Minister


Ms Olivia Mokgatle responds to a presentation

Ms Olivia Mokgatle responds to a presentation


Ms Mokgatle and Dr Siyanda Makaula, Director: Quality Assurance University of Zululand take a few minutes to share a joke during one of the health breaks

Ms Mokgatle and Dr Siyanda Makaula, Director: Quality Assurance University of Zululand take a

few minutes to share a joke during one of the health breaks

SAQAN also took advantage of the gathering to conduct the Network’s business. This included amendments to the Constitution, elections as well as signing a Memorandum of Understanding with SARUA. The MOU covers, among others collaboration on a Quality Assurance Capacity Building Initiative together with DAAD, UNESCO-IIEP scheduled to start in 2019.

Delegates were treated to a dinner at Thaba Bosiu Cultural Village where they had an opportunity to sample traditional Soto Cuisine and ‘Highland trout’. The Conference was closed with an excursion to Mohale Dam.  

Overall, the Conference presented an opportunity to network with quality assurance practitioners representing various types of higher education institutions as well as quality assurance agencies from the SADC region and beyond. Zimbabwe graciously agreed to host the Fifth SAQAN Conference in 2020. 

Prof. M.J. Oosthuizen (Executive Director, SARUA) and Prof. Baijnath (Interim President, SAQAN) sign the MOU


Prof. M.J. Oosthuizen (Executive Director, SARUA) and Prof. Baijnath (Interim President, SAQAN) sign the MOU

Some details of the Quality Assurance Capacity Building Initiative announced at the Conference

Some details of the Quality Assurance Capacity Building Initiative announced at the Conference


Further information on the matters discussed in this article can be obtained by writing to:


Transformation Colloquium 2018: Strategies that work

Dr Geneveieve Simpson

A colloquium to discuss transformation strategies and experiences was jointly organised by the Ministerial Oversight Committee on Transformation (TOC), the Department of Higher Education and Training (DHET), the CHE, and Universities South Africa (USAf). The event took place on 5 November, 2018. The colloquium provided an opportunity for the Minister (DHET), Ms Naledi Pandor, to engage with representatives from public universities and national bodies on issues related to transformation.

In her opening address, Minister Pandor noted that there continues to be dissatisfaction with the level of transformation in the sector, and for this reason it is important to engage with one another. She highlighted the need to learn from one another in terms of strategies that work, and to find solutions rather than to focus only on the challenges. The Minister called for the development of more black and female academics, and the nurturing of young scholars who show potential. She discussed how institutional cultures can be alienating and the need for transformation to extend beyond demographics to the core of the knowledge project. The Minister called for renewed focus on the quality of education, and for universities to work more closely with the Technical and Vocational Education and Training (TVET) sector and with the private sector and employers.

The programme included input from USAf, the TOC, the DHET, the National Research Fund (NRF), the CHE and South African Union of Students (SAUS). There were also presentations from Dr Pam Dube and Professor Barney Pityana and much engagement with the audience. The issue of the continued divide between historically advantaged and disadvantaged institutions was highlighted by various speakers, as was the need for all institutional types to transform so that there is no longer the view that we have black and white universities. The question of admission procedures was raised in this regard.

There was debate around what transformation is, and whether defining it is useful or not. The issue of institutional autonomy was also raised, and it was questioned whether university structures such as Councils and Institutional Forums are still playing the role that they need to play. In this regard, it was questioned whether we need to re-think governance in this changed environment, and whether SRCs are enhancing the student experience.

It was suggested that institutions should become environments where racist behaviour is uncomfortable, but at the same time that institutions should embrace a culture of debate where everybody can raise opinions without fear, and where the loudest voices don’t suppress alternative views. The importance of embracing the ideals of the Constitution, such as human dignity and equality was highlighted both in terms of institutional culture and in relation to curriculum. The need for engagement was raised repeatedly – within universities, between partners in the sector, and between universities and the community.

Moving forward, it was suggested that, given the change in the university sector over the past 25 years, it may be time for a new National Commission process to allow for reasoned discussion on the values our institutions should embrace and to develop a vision for the sector for the next couple of decades. 

Further information on matters discussed in this article can be obtained by writing to:


Higher Education Qualification Sub-Framework Standards - Standards Development: Drafting process for the Qualification Standard for Doctoral degrees

Ms olivia Mokgatle  

Introduction: National policy and legislative context

In terms of the National Qualifications Framework (NQF) Act, 67 of 2008, the Council on Higher Education (CHE) is the Quality Council (QC) for Higher Education. The CHE is responsible for quality assurance of higher education qualifications.

Part of the implementation of the Higher Education Qualifications Sub-Framework (HEQSF) is the development of qualification standards. The HEQSF, in turn assigns to the CHE the responsibility for developing standards for all higher education qualifications. Fundamental aspects of standards development – the legislative background, the aim of qualification standards, the principles and characteristics that influence standards development, what can and cannot be expected of qualification standards, and the prescriptive scope of standards vis-à-vis institutional autonomy and disciplinary responsibility – these aspects are set out in the CHE Framework for Qualification Standards in Higher Education (2013).

Standards development is aligned with the nested approach incorporated in the HEQSF. In this approach, the outer layer providing the context for qualification standards are the NQF level descriptors developed by the South African Qualifications Authority (SAQA) in agreement with the relevant QC. One of the functions of the QC (in the case of higher education, the CHE) is to ensure that the NQF level descriptors ‘remain current and appropriate’. The development of qualification standards for higher education therefore needs to take the NQF level descriptors, as the outer layer in the nested approach, into account. An ancillary function is to ensure that they ‘remain current and appropriate’ in respect of qualifications awarded by higher education institutions. This means that they need to be responsive to the distinctive features of each field of study.

A secondary layer for the context in which qualification standards are developed is the HEQSF. This framework specifies the types of qualification that may be awarded and, in some cases, the allowable variants of the qualification type. An example of variants is the provision for two variants of the Doctoral degree: the Doctoral degree (without modifier) and the Doctoral degree (with the modifier ‘Professional’). The HEQSF also specifies the purpose and characteristics of each qualification type. However, as indicated in the Framework for Qualification Standards in Higher Education (CHE, 2013), neither NQF level descriptors nor the HEQSF is intended fully to address, or indeed capable of addressing, the relationship between generic qualification-type purpose and the specific characteristics of that qualification type. One of the tasks of standards development is to reconcile the broad, generic description of a qualification type according to the HEQSF and the particular characteristics of qualifications awarded in diverse fields of study and disciplines, as defined by various descriptors and qualifiers.

Framework for standards development

The development of qualification standards is guided by the principles, protocols and methodology outlined in the Framework, approved by the Council in March 2013. As stated in the Framework, higher education standards aim ‘to play a meaningful role not only in establishing benchmarks for assuring quality, but also in developing quality in the sector, while recognising the fundamental importance for higher education institutions to promote their own internal processes of quality assurance.’

The focus of a standards statement is the relationship between the purpose of the qualification, the attributes of a graduate that manifest the purpose, and the contexts and conditions for assessment of those attributes. It is a threshold statement, establishing minimum criteria for the award of the relevant qualification. On the grounds that a standard also plays a developmental role, the statement may include, as appropriate, elaboration of terms specific to the statement, guidelines for achievement of the graduate attributes, and recommendations for above-threshold practice.

A qualification standard is a statement that indicates how the purpose of the qualification, and the level on the NQF at which it is awarded, are represented in the learning domains, assessment contexts, and graduate attributes that are typical for the award of the qualification. Qualification standards are not the same, in either scope or effect, as other modalities used for the establishment of standards in higher education, for example, resource allocation standards, teaching and learning standards, or standards used for the grading of individual students. Matters such as actual curriculum design, tuition standards and standards for resource allocation for a programme are the responsibility of the institution awarding the qualification. Nor does the standard prescribe the duration of study for the qualification. It establishes the NQF level on which it is awarded, and confirms the minimum number of credits as set by the HEQSF. The standard relates to all programmes leading to the qualification, irrespective of the mode of delivery, the curriculum structure, and whether or not a prior qualification at a lower or the same level on the NQF is a prerequisite.

The standard aims to be accessible and beneficial to all relevant parties: the institutions awarding the qualifications, the CHE as quality assurer of the qualifications, the students and graduates of those qualifications, and their prospective employers.

The CHE has since 2013 developed several qualification standards across a number of qualification types, fields of study and disciplines. The most recent one being the qualification standard for Doctoral degrees.  

The process of development

The drafting of this standards statement is the work of a group of academic experts with experience in the supervision and assessment of Doctoral studies. They were invited after consultation with the institutions offering Doctoral programmes, following which a Reference Group was convened by the CHE. Members of the Group participate in their individual capacity, not as representatives of any institutions or organisations.

The Group met on a number of occasions during the period 2017-2018, and the standard statement has been through a number of iterations and revisions. In April 2018 a draft version was disseminated to the higher education institutions and the National Research Foundation (NRF) for narrow consultation. A revised draft version was later disseminated for public comment in October 2018. Comments and recommendations received were taken into account by the Reference Group. The standard, therefore, is cognisant of generic academic interests, as well as the diversity of institutional contexts and disciplinary diversity in which Doctoral studies are conducted. This standard statement was formally approved by the Higher Education Quality Committee (HEQC) of the Council on Higher Education on 8 November and endorsed by Council on 22 November 2018. The standard statement would be made available on the CHE website once all the key stakeholders have been formally informed.   

Further information on the matters discussed in this article can be obtained by writing to:


Council on Higher Education Revamped website

Mr Ntokozo Bhengu

                               CHE website

New CHE website 

Earlier in the year, the CHE initiated a project to revamp the CHE website.  The project was undertaken with intent to enhance the credibility of the organization and increase traffic to the website as means of expanding our reach. This is part of our stakeholder engagement effort in our endeavour to reach a wider range of stakeholders and to disseminate information on the work of the CHE. The CHE recognizes the website as an important information exchange platform. Thus, investing valuable time and resources towards enhancing is part of our effort to build and strengthen the CHE Brand.

Throughout the process of revamping the CHE website, the end user was at the forefront of our thoughts and actions. The newly revamped website is user-friendly browsing a refreshing new interface to our stakeholders. It is appealing to the eye but most importantly it is very informative.

One of the major concerns with technological growing concerns about the security of the information contained in institutional websites. The CHE has therefor set security of its website as one of its key priorities. As such, the revamped website will have the latest and most up-to-date security systems.   

We invite you to view the CHE website and let us know your thoughts by email to

Thank you.

Further information on the matters discussed in this article can be obtained by writing to:  


Upcoming event: Quality Promotion Conference 26 to 28 February 2019


Quality Assurance and Promotion Coordination (QAPC)

Quality Promotion Conference 2019

CHE Quality Promotion Conference 2019

The CHE is organising a quality promotion conference scheduled to take place from 26 to 28 February 2019 at the CSIR International Convention Centre in Pretoria, South Africa. The CSIR ICC is ideally situated on the science and technology hub of Pretoria.

The aim of the conference is to provide a platform for sharing experiences, lessons and good practices, as well as for raising issues and stimulating dialogue on the need to maintain academic integrity across the higher education sector. This would help ensure that the credibility and global competitiveness of South African, and indeed African higher education qualifications, are not compromised.

The Quality Promotion Conference 2019 is organised and coordinated by the Quality Assurance and Promotion Coordination (QAPC). Conference registration is still open. For more details about conference registration and the conference organisers contact details please click on the link below:

Conference website:

Further information on the matters discussed in this article can be obtained by writing to:  


Upcoming event: Colloquium Changes in patterns of student governanve

Council on Higher Education (CHE) and Human Science Research Council (HSRC) 



CHE & HSRC Call for Papers - Colloquium Changes in patterns of student governance


The Council on Higher Education (CHE) and the Human Sciences Research Council (HSRC) are jointly organising a colloquium entitled “Changes in Patterns of Student Governance”. The Colloquium will be held at the offices of the CHE in Pretoria on 15th February 2019. The colloquium will include approximately seven presenters and fifty participants. Presentations and papers will address a range of issues among them:


  • The changing student political landscape,
  • Structural changes in student governance and the effect on university leadership and governance,
  • The meanings of academic freedom,
  • The implications of policy and governance changes for institutional autonomy and,
  • Matters of institutional culture and governance culture.


The intent is to publish reviewed papers in the CHE’s journal, Kagisano. Through the colloquium and publication, the CHE and HSRC intend to stimulate further reflection and debate on the implications of the changing patterns of student governance, to interrogate the change in relationships within the academic community - between students, university managements, academics - and to feed into discussions on the most appropriate forms of student representation.


Further information on the matters discussed in this article can be obtained by writing to:  


Visit by Senior Officials from the Ministry of Tertiary Education, Research, Science and Technology (Botswana)

Mr Ntokozo Bhengu



Council on Higher Education staff and Senior Officials from the Ministry of Tertiary Education, Research, Science and

Technology of Botswana

On the 27 November 2018, the CHE welcomed a delegation from Botswana. The delegation comprised representatives from the Ministry of Tertiary Education, Research, Science and Technology, Botswana Qualifications Authority (BQA) and the University of Botswana respectively. It was led by Dr Theophilus Mooko, Permanent Secretary for the Ministry of Tertiary Education, Research, Science and Technology (Botswana). The purpose of the visit was for the delegates to get a general understanding of the CHE, its work and processes.

The Botswana delegation are hoping for another visit to the CHE where they will get deeper understanding of CHE processes and learn from its experience as a quality council.  Highlights of the visit are captured in the pictures that follow. 



                   CHE and Botswana delegates                                                          CHE and Botswana delegates



          The CHE’s Dr Denyse Webbstock makes a point                               The CHE’s Ms Olivia Mokgatle explains a whilst


Further information on the matters discussed in this article can be obtained by writing to:


Staff-related matters

Ms Vuyo Matsam


Welcome Ms Zahida Myburg

Ms Zahida Myburg

CHE recently welcomed a new appointment to the Programme Accreditation Directorate, Ms Zahida Myburg. Ms Zahida Myburgh will be taking responsibility of a Manager at the directorate. Zahida is not new to the CHE. In the recent past she left the CHE to join SAQA and now re-joins the CHE. She brings a lot of experience and knowledge to the Programme Accreditation Directorate and we assure you that she will add value to the work of the CHE. 


Farewell to dr Denyse Webbstock

Dr Webbstock

Dr. Webbstock joined the CHE on 01 January 2010 and has completed 8 years and 11 months of service.

Dr. Webbstock has played a pivotal role in the success of the discharge of the CHE mandate. She is a seasoned quality assurance intellectual, and strategist particularly in the Higher Education environment. She has served the CHE in three different capacities: Director: Programme Accreditation 2yrs & 6 months), Acting CEO (7 months) and as a Director: Monitoring and Evaluation (6yrs & 4 months).

In addition to her role as a Director, Dr. Webbstock fulfilled various roles within the organisation, amongst others, ICT Steering Committee, Chair of the Bursary Committee, Bid Acquisition Committee, including representing the CHE in external bodies such as the British Council, DST’s National Advisory Council on Innovation (NACi) and the Higher Education Task Team for the National Plan for Post-school Education and Training (NPPSET).

Her invaluable contribution to the work of the CHE is profoundly acknowledged, for which I would like to express my sincere appreciation on behalf of the CHE.

Although we are saddened by her departure, we take pride in knowing that she will still be an active player in the broader higher education sector.

On behalf of the Council, the Management Committee and all the CHE staff I would like to wish Denyse the best of success in her future endeavours.  


Farewell to Dr Genevieve Simpson 

Dr Simpson

Dr Genevieve Simpson

Dr Simpson joined the CHE on 01 October 2012 and has completed 6 years and 3 months of service. Genevieve has played a major role not only in the success of the discharge of the CHE mandate but in the broader Higher Education landscape. As you all know she is a seasoned researcher who has contributed in the publication of a number of reviews, books, advice for the CHE, the most recent being the “South African – Higher Education Reviewed - Two Decades Of Democracy”. She was the Acting Director: Monitoring & Evaluation between March to October 2015.

Dr Simpson made us really proud when she was appointed to serve in the Commission of Inquiry into Higher Education and Training (popularly referred to as the Fees Commission) - where she served as a higher education and training expert, for 1 year and 3 months.

She served the Commission with commitment, dedication, professionalism and represented the CHE well in a forum of great national importance. In addition to her current role she fulfilled various roles representing the CHE at external bodies such as the Human Resources Development Council, DST’s National Advisory Council on Innovation (NACI). She participated in numerous roles within the CHE, amongst others, Bid Evaluation Committee (BEC), Training and Development Committee.

We all know Genevieve’s compassion – she has a heart for giving, community service, in particular working with children with less and we will really miss her for steering these projects for the CHE.

We will continue to see Genevieve - in that as much as she is a great loss to the CHE but she will be a gain for the broader higher education sector.

On behalf of the Council, the Management Committee and staff at large I would like to express my sincere gratitude for her contribution to the organisation and wish Genevieve the best of success in her future endeavours.

Further information on the matters discussed in this article can be obtained by writing to:  


CHE Social

CHE Social Club

CHE Heritage Day Celebration

On 21 September 2018, the CHE staff celebrated the diversity of our heritage as part of Heritage Month.    On this day CHE celebrated its rich culture, diversity and traditions. It was a day to feast and explore various cultural cousins and beverages which were prepared by staff in the spirit of “Ubuntu”, a bring and share experience never to be forgotten.  


As part of employee wellness and encouraging staff members live a healthy and active lifestyle, CHE staff members took part in the annual CSIR Race on the 20th of October 2018. Staff members took part in various walking and running distances. The day proved to be physically demanding but fun filled. It gave participants an opportunity to socialise and interact outside the working environment.

Further information on the matters discussed in this article can be obtained by writing to:




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